We want you happy with your decision to purchase a Glion Electric Scooter. Accordingly, we have a 30 day money back guarantee. If for some reason, you wish to return your scooter you are welcome to do so.   Please ship the scooter together with all the accessories back to:   

Glion Electric Scooter
701 4th Ave.
Suite 3
Holdrege, NE 68949

Please return scooter and all accessories in original packaging.  Also, please leave a note in the box with your contact information and order ID and that the product is being returned for a refund. You can purchase a return shipping label at a discounted rate on our website: https://glion-scooter.com/product/model-315-snapngo-return-shipping-label/    If you prefer to use your own carrier, please provide your return tracking # to expedite the refund process. If you purchase a return shipping label from our website it will be emailed to you after processing.  Please be sure to secure the shipping label (I recommend printing 3) securely to the crate.  You can drop the scooter off at any UPS store or schedule them to pick it up using their website.  Refund will be issued upon receipt and inspection. Please contact us with any questions as we are here to help.